Queens Cheltenham Mgallery Collection Hotel

ex. Mercure Queens

The Promenade, Cheltenham, United Kingdom, GL50 1NN  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Queens Cheltenham Mgallery Collection Hotel

Wi-Fi
Parking

GBP 12 per day

Luggage storage
24-hour

Late check-in

24-hour reception

Food/ Drinks

A la carte restaurant

Welcome drink

Coffee shop

Lobby bar

Swimming pool

Outdoor swimming pool

Laundry

Self-service laundry

Elevator

Overview

Queens Cheltenham Mgallery Collection Hotel is a 4-star property only 11.4 km from Gloucester Folk Museum, Gloucester Cathedral and Kingsholm Stadium. The comfortable hotel is set in a classical building in the heart of Cheltenham.

The city center is about 10 minutes on foot. A cathedral, a museum and an art gallery lie a short distance away.

Placed near restaurants, a stadium and bars, the hotel offers an indoor swimming pool, an outdoor swimming pool and a library for on-site relaxation.

Queens Cheltenham Mgallery Collection Hotel is within a 10-minute drive to Gloucestershire airport.

Rooms

This property has 84 guestrooms including deluxe king suite, deluxe king room and superior queen room appointed with Wi-Fi, TV, an individual safe, coffee/tea makers and direct dial phone. Some rooms offer a stunning view over the garden. Bathrooms come with a bathtub, a shower and a hairdryer.

Eat & Drink

The lounge restaurant serves dishes of British cuisine. After exploring sights of Cheltenham, residents can go back to Queens Cheltenham Mgallery Collection Hotel for snacks and seafood served in the onsite snack bar. Prithvi Restaurant and zizzi, Cheltenham Spa are situated in a shopping area, about 400 meters from the venue.

A full breakfast is served at the price of GBP 15.50 per person per night. 

Services

Business facilities include a business centre, a conference room and a fax to suit the needs of business travelers.

Relax

Guests with children can use cribs and meals available on the premises. There are a gym and a fitness centre provided at Queens Cheltenham Mgallery Collection Hotel.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

private parking is possible on site at GBP 12 per day.

Number of floors:   4.  Number of rooms:   84.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Luggage storage
  • Elevator
  • Coffee shop
  • Fireplace
  • Lobby

Services

  • Room service
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter
  • Welcome drink

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Lobby bar

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Children's menu

Leisure facilities

  • Outdoor swimming pool
  • Garden area
  • Library

Room facilities

  • In-room air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Connecting rooms
  • Dressing area
  • Kettle
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Steam shower
  • Hair dryer

Self-catering

  • Electric kettle

Media

  • Cable/ Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 2 years
Crib FREE
Maximum capacity of extra beds in a room is 1. 
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Queens Cheltenham Mgallery Collection Hotel Cheltenham location
Show big map »

Hotel Address:

The Promenade, Cheltenham, United Kingdom, GL50 1NN

Get directions
City Center
  • Cheltenham
    2300 ft
Airports
  • Gloucestershire (GLO)
    3.7 mi
  • RAF Station (ABB)
    35.6 mi
  • Bus stop
    1400 ft
Restaurants
  • Prithvi Restaurant (cuisine: Indian)
    1400 ft
  • zizzi, Cheltenham Spa (cuisine: Italian)
    1300 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    4
  • Number of rooms:
    84

Hotel Awards

UKHOTEL AWARDSRecommendedCheltenhamQueens Cheltenham Mgallery Collection

According to guest reviews, the hotel has been rated as
Best Design Hotels in United Kingdom

Use Badge

Rooms and availability

Queens Cheltenham Mgallery Collection photos Room
Superior Queen Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Trouser/pants press
  • Fax machine
  • Telephone
  • Alarm clock
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Electric kettle
  • Media:Satellite TV
  • 220 V AC
  • Wake up service
  • Radio
Room Description:

Superior|Superior Queen Bed Non Refundable

Deluxe Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Deluxe|Deluxe King Bed Non Refundable

Queens Cheltenham Mgallery Collection photos Room
Deluxe King Room
  • Room size:

    390 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • General:Wi-Fi
  • Work desk
  • Ironing facilities
  • Dressing area
  • Telephone
  • Alarm clock
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Dining:Electric kettle
  • Media:Satellite TV
  • 220 V AC
  • Wake up service
  • Radio
Room Description:

Deluxe|Deluxe King Bed Non Refundable

Executive Double Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices

Queens Cheltenham Mgallery Collection Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • Cheltenham Town Hall400 ft
  • Cheltenham Art Gallery & Museum1700 ft

Popular areas

  • City Center2000 ft

Places of interest

  • Albion House Social Club2000 ft
  • Cheltenham Gas Club3700 ft

Amusement

  • Casino Slots1700 ft
  • Quicksilver1700 ft
  • Smokey Joe's Amusement Cafe2000 ft
  • Royale Gloucester Snooker & Social 1993 Lodge2000 ft
  • Odeon Cinema2700 ft
  • Ace Bingo2700 ft
  • Ballyhoo Leisure Ltd1.5 mi
  • Cheltenham Racecourse1.6 mi
  • Cotswold Tenpin Bowling1.6 mi

Monuments and Landmarks

  • Pittville Pump Room1.2 mi

Museums

  • Cotswold motor museum and toy collection2000 ft
  • Holst Birthplace Museum3300 ft

Theaters

  • Everyman Theatre1400 ft
  • The Playhouse Theatre1700 ft
  • Bacon Theatre1.1 mi

Local attractions

  • Cheltenham Leisure Centre1.2 mi
    Tommy Taylors lane, Cheltenham
  • Barnwood Arboretum & Park5.9 mi
    GloucesterEngland
  • Sudeley Castle6.3 mi
    Off B4632, Winchcombe
  • Pittville Park1.3 mi
    Central Depot, Cheltenham
  • Winchcombe Railway Museum & Gardens6.1 mi
    23 Gloucester Street, Winchcombe

Near the hotel

  • Cheltenham Town Hall500 ft
    Imperial Square, Cheltenham
  • The Brewery2700 ft
    Henrietta St, Cheltenham
  • Montpellier District700 ft
    CheltenhamEngland

Restaurants nearby

  • Prithvi Restaurant1400 ft

    Address: 37 Bath Road
    Phone: 01242 226229

    84% likes this, based on 348 reviews
    Cuisine: Indian
    Price Range: USD 18 - USD 49

  • Lumiere1600 ft

    Address: Clarence Parade
    Phone: 01242 222200

    92% likes this, based on 289 reviews
    Cuisine: Contemporary, Vegetarian, British
    Price Range: USD 34 - USD 91

  • L'artisan1800 ft

    Address: 30 Clarence Street
    Phone: 441242571257

    71% likes this, based on 117 reviews
    Cuisine: French

  • zizzi, Cheltenham Spa1300 ft

    Address: St James Church
    Phone: 01242 252493

    75% likes this, based on 210 reviews
    Cuisine: Italian
    Price Range: USD 16 - USD 40

  • Daphne Restaurant1700 ft

    Address: 2 Crescent Place
    Phone: 01242 577299

    78% likes this, based on 389 reviews

Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    4
  • Number of rooms:
    84

Hotel Awards

UKHOTEL AWARDSRecommendedCheltenhamQueens Cheltenham Mgallery Collection

According to guest reviews, the hotel has been rated as
Best Design Hotels in United Kingdom

Use Badge

Hotels nearby
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0.3 km
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4 stars
0.3 km
Hilden Lodge
4 stars
3 km
Cities nearby

Queens Cheltenham Mgallery Collection Reviews

Guest reviews are submitted by our customers after their stay at Queens Cheltenham Mgallery Collection

Average guest rating

7.2out of 10
Very good
Based on 152 reviews

Guest reviews

  • Older travelers
    7.0

    Room was rather small for the price with not very interesting view of the car park. Beds were very comfortable, but there was some early morning door banging in the corridor.

    Power cut during the night left us without hot water the first morning.

  • Group of friends
    5.4

    Staff was excellent, very helpfull

    Yes I paid £100 for a room, there was no mini bar in the rooms, there was no toiletries in the room. I don't think it is worth the money, nothing different than premier inn.

  • Couple
    9.2

    location of hotel, comfortable beds and lovely views over the park.

  • Single
    7.4

    I had a stunning corner room (115) with high ceilings, three windows and an extra long bed.

    So why was the bath only 3/4 length?

  • Older travelers
    7.4

    faded opulence echoing late victorian/edwardian empire replaced to a large extent by the now traditional connection with the NH festival

    ok no teapot no double bed (twin beds which did not fit together) hot water scaldingly hot breakfast table service not quite adequate

  • Older travelers
    5.4

    I am sorry to say that this hotel is living on rapidly fading glory from a bygon era. The location is superb but the interior is shabby and generally far below what is expected. Worn mats in reception, carpets throughout that would be appropriate in a rural guesthouse 40 years ago, no hot water in our washhand basin and no extractor fan in the windowless bathroom, and a crude plus in portable radio on the floor of the dining room providing muzak sum it all up. At c£220 for two nights and just one breakfast, it was certainly not value for money. The staff were excellent but the owners nend to invest a solid million or two, at the very least, to upgrade their offering.

  • Older travelers
    10.0

    Very good service from friendly staff in a classic old hotel..

    Some of it does look a bit faded but really adds to the charm of the place. Facilities such as bathroom etc all modern.

  • Older travelers
    10.0

    Staff very helpfull and freindly,the hotel has a nice relaxed atmosphere and I enjoyed staying there and would like to stay again.

    Having to pay £10.00 per night for parking I think that this should be included in the price.

  • Older travelers
    7.0

    The staff are unfailingly polite and try to be helpful. The mattresses are firm. The plumbing worked well, though the water is unpleasantly soft. The breakfast is very good and the dining room is airy and attractive.

    As late arrivals, particularly ones paying a special rate, I was pretty sure we weren't going to get a wonderful room (though that can happen at the last minute, of course). Room 204, however, has a very large bed that makes it awkward for the person near the wall to get in and out, and also makes a small exercise in contortion out of using the bathroom. More importantly, the air conditioning didn't work, and though the (obviously frustrated) duty manager was able to provide a fan, he noted that 'everything's electronic now, done with laptops.' This may make the system cheaper to run and easier to 'service' (which he added had been done in the last 24 hours), but it doesn't do much for the hot and tired guest.

  • Group of friends
    6.6

    Very comfy huge beds!

    Terrible check in, staff hd no clue what was happening as there seemed to be several doscrepancies in what we had booked, from nights booked, class of room to weather we had paid! The receptionist was completely lacking in any charm what so ever! We were then allocated a key that opened the door to a room that was occupied by other guests! Our friends key didn't work! We finally managed to get the key re-cut and a room the did not come complete with other guests! We were going to a wedding the following day and booked a taxi to take us there which was ordered for an hour earlier, nobody even bothered to call pur room to advised us of this. The 1st we knew was when we showed up at reception to be told it wad been and gone! The bar was un staffed. Upon check out, our room had had £150 worth of other guests bills put on to ours, which we had to argue weren't ours. Along with £15 breakfast bill which should have been included in our room rate! We were lucky as we only returned from our trip less stressed than hoped. Our friends returned with a selection of bites from the hungry bed bugs! Lovely!

  • Group of friends
    6.6

    The location

    The lack of organisation E.G. I was booked for two nights but when I arrived only booked for one.

  • Group of friends
    9.2

    Location, In the centre of Cheltenham near shops and night life, room size and facilities, staff were helpfull and polite, bed was superb, overall a very nice experiance. Good breakfast and not bad value as there was a two for one offer.

    Room backed onto and overlooked air conditioning plants, very noisy so unable to have window open, Food rather limited menu and very expensive, Breakfast £15:00 for instance.

  • Family with children
    10.0

    Everything was perfect for me and my family for the week end. We had four bedrooms in total

  • Couple
    7.4

    When we arrived the air con in our room was blasting out heat at 24 deg, and despite all our efforts we could not get it to cool down for our stay. The room was like a sauna and we got no sleep as it was too hot

  • Older travelers
    7.8

    Then whole ambience of the hotel and surroundings

    Having to pay an extra £10.00 for car park. I feel this should have been included in the price of the hotel.

How to reach hotel

hotel Queens Cheltenham Mgallery Collection Hotel Cheltenham location
Show big map »

Hotel Address:

The Promenade, Cheltenham, United Kingdom, GL50 1NN

Get directions
City Center
  • Cheltenham
    2300 ft
Airports
  • Gloucestershire (GLO)
    3.7 mi
  • RAF Station (ABB)
    35.6 mi
  • Bus stop
    1400 ft
Restaurants
  • Prithvi Restaurant (cuisine: Indian)
    1400 ft
  • zizzi, Cheltenham Spa (cuisine: Italian)
    1300 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    4
  • Number of rooms:
    84

Hotel Awards

UKHOTEL AWARDSRecommendedCheltenhamQueens Cheltenham Mgallery Collection

According to guest reviews, the hotel has been rated as
Best Design Hotels in United Kingdom

Use Badge