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Queens Cheltenham Mgallery Collection

ex. Mercure Queens

The Promenade, Cheltenham, United Kingdom, GL50 1NN  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Queens Cheltenham Mgallery Collection

Wi-Fi
Parking

GBP 12 per day

Luggage storage
24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Restaurant

Laundry

Self-service laundry

Elevator

Lift

Kitchen facilities

Electric kettle

Overview

Queens Cheltenham Mgallery Collection is a 4-star hotel located in the center of Cheltenham. Renovated in 2003, the hotel features regency architecture.

A central location gives quick access to Tewkesbury Abbey, which is 12 km away. The property boasts location within 1 km from Cheltenham city center.

The hotel is set next to an art gallery, a museum and a cathedral.

Queens Cheltenham Mgallery Collection Hotel offers a quick access to Gloucestershire airport, which is about 15 minutes' drive away.

Rooms

The property comprises 84 tasteful rooms appointed with free wireless internet, heating, LCD TV, a safe and IDD telephone as well as an electric kettle and coffee/tea makers. The guestrooms afford a stunning view of the garden. Guests can take advantage of a bathtub, a shower and a hairdryer supplied in the bathrooms.

Eat & Drink

British dishes are served in the modern restaurant on site. Cosy bar offers various types of coffee and refreshments. Guests can eat at Prithvi Restaurant and zizzi, Cheltenham Spa, situated within a 5-minute walk of the venue.

A full breakfast is served at the price of GBP 15.50 per person per night. 

Services

A baggage storage, a safety deposit box and parking for general use and a business center, a conference room and a fax for work can be found on-site.

Relax

Queens Cheltenham Mgallery Collection Hotel provides cribs and meals for children. Active guests will benefit from a gym and a fitness center available on the premises.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site at GBP 12 per day.

Number of floors:   4.  Number of rooms:   84.

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Facilities

General

  • No smoking on site
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Luggage storage
  • Lift
  • Lobby

Services

  • 24-hour room service
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shoe shine service

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's menu

Spa & Leisure

  • Garden area

Room features

  • Heating
  • Mini-bar
  • Connecting rooms
  • Dressing area
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Hair dryer

Self-catering

  • Electric kettle

Media

  • Television
  • Direct dial telephone
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 2 years
Cot FREE
Maximum capacity of extra beds in a room is 1. 
Maximum capacity of cots and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Queens Cheltenham Mgallery Collection Cheltenham location
Show big map »

Hotel Address:

The Promenade, Cheltenham, United Kingdom, GL50 1NN

Get directions
Airports
  • Gloucestershire (GLO)
    3.7 mi
  • 19.5 mi
Restaurants
  • Prithvi Restaurant (cuisine: Indian)
    1400 ft
  • zizzi, Cheltenham Spa (cuisine: Italian)
    1300 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    4
  • Number of rooms:
    84

Hotel Awards

UKHOTEL AWARDSRecommendedCheltenhamQueens Cheltenham Mgallery Collection

According to guest reviews, the hotel has been rated as
Best Design Hotels in United Kingdom

Use Badge

Rooms and availability

Queens Cheltenham Mgallery Collection photos Exterior Hotel information
Superior Double Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Queen-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Trousers press
  • Fax machine
  • Telephone
  • Alarm clock
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Electric kettle
  • Media:Satellite TV
  • 220 V AC
  • Wake up service
  • Radio
Queens Cheltenham Mgallery Collection photos Exterior Hotel information
Deluxe King Room
  • Room size:

    390 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • General:Wi-Fi
  • Work desk
  • Ironing facilities
  • Dressing area
  • Telephone
  • Alarm clock
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Dining:Electric kettle
  • Media:Satellite TV
  • 220 V AC
  • Wake up service
  • Radio
Superior Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Queen-size bed

  • Check Prices
Room Description:

Single room

Deluxe Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Deluxe|Deluxe Double Room (Double bed)

Deluxe Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Single room

Executive Double Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices
Room Description:

Deluxe|Executive double or twin room

Queens Cheltenham Mgallery Collection Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • Pittville Pump Room 1.2 mi
    Pittville Pump Room East Approach Drive Pittville Park
  • Sudeley Castle6.4 mi
    Off B4632, Winchcombe
  • Gloucester Cathedral7.4 mi
    12 College Green Gloucestershire
  • Belas Knap5.1 mi
    England
  • Tewkesbury Abbey7.4 mi
    Abbey Office Church Street

Restaurants nearby

  • Prithvi Restaurant1400 ft

    Address: 37 Bath Road
    Phone: 01242 226229

    84% likes this, based on 348 reviews
    Cuisine: Indian
    Price Range: USD 18 - USD 49

  • Lumiere1600 ft

    Address: Clarence Parade
    Phone: 01242 222200

    92% likes this, based on 289 reviews
    Cuisine: Contemporary, Vegetarian, British
    Price Range: USD 34 - USD 91

  • L'artisan1800 ft

    Address: 30 Clarence Street
    Phone: 441242571257

    71% likes this, based on 117 reviews
    Cuisine: French

  • zizzi, Cheltenham Spa1300 ft

    Address: St James Church
    Phone: 01242 252493

    75% likes this, based on 210 reviews
    Cuisine: Italian
    Price Range: USD 16 - USD 40

  • Daphne Restaurant1700 ft

    Address: 2 Crescent Place
    Phone: 01242 577299

    78% likes this, based on 389 reviews

Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    4
  • Number of rooms:
    84

Hotel Awards

UKHOTEL AWARDSRecommendedCheltenhamQueens Cheltenham Mgallery Collection

According to guest reviews, the hotel has been rated as
Best Design Hotels in United Kingdom

Use Badge

Cities nearby

Queens Cheltenham Mgallery Collection Reviews

Guest reviews are submitted by our customers after their stay at Queens Cheltenham Mgallery Collection

7.4
Very goodBased on192 reviews

Guest reviews

  • Older travelers
    5.4

    Some staff were very pleasant breakfast was good garden was nice location for convenience in shopping was excellent

    Booking was not confirmed by your company. 20min delay checking in charge for internet ,charge for carpark unacceptable. Allocated room was poor quality and had to negotiate upgrade. Hotel very worn and tatty for money charged.

  • Single
    8.8

    I liked the people on staff. Everyone was helpful and delightful. I knew the hotel was old and not too ritzy and that's what I liked about it. The computer wake-up call didn't work in the morning but the following day staff called me personally. I had trouble with the phone in my room and there was noise from the room next door. Staff allowed me to make calls from another room, solving my most pressing problem in a creative way. Noise is a fact of life in older hotels and I tried to keep my TV and noise down and believe the people next to me did as well. From the breakfast buffet to food service in the retaurant and bar, and the same day laundry service... things were done efficiently and on time and the people were most helpful. I felt so at home there. I loved the location, the people, the antiques. The breakfast and all my meals were great. The noisy plumbing, ancient phones, small lift, were not only charming but I'm sure the fact that it's not all modernized keeps the price down a bit. I did not have a car and the location was perfect as I could walk to lgreat shops, restaurants, pubs, etc. It was not a luxury modern hotel, and it was a bit pricey. But it was place I felt at home and could really relax after two weeks of travel around Europe. The ambience and people made it a good experience and I look forward to returning.

    I do wish the phone in my room had worked properly but the staff cheerfully allowed me to use one in another room. I also wish the wake-up-call computer system had worked, but again.. staff took care of me on departure day by calling me personally. The only thing I will really complain about is the internet being charged by the hour and it's almost impossible to disconnect it from an iPad. The charges are far too high from anything I have encountered in my travels and it will discourage business people particularly and I felt the rate I was paying should have included free internet. This hotel is not for everyone but I enjoy the antique and unique. I really loved this hotel and I look forward to my next visit from the USA.

  • Older travelers
    5.8

    Lovely friendly staff in breakfast room only and lovely light conservatory and good choice of continental breakfast but cooked breakfast inedible not nice at all.

    Very uncomfortable soft beds.Hotel rooms very shabby with dirty wallpaper and peeling wallpaper too desperately needs upgrading and refurbishing.Bathroom was clean.Main light fitting was broken so as light was on all the time could not get to sleep until 2a.M.so did not enjoy stay.Reported broken light to reception in morning did not seem interested.Our small well behaved spaniel was charged £25.00 for the one night stay.We have never been charged this amount even at a Hilton Hotel.We were so disappointed in this dated hotel even charged for carparking £10.00 per night.We did not enjoy our anniversary due to the poor quality hotel.THe cooked breakfast was inedible with rubbery sausages and bacon but cereal joice and fresh fruit very nice

  • Older travelers
    7.0

    WiFi charge ridiculously high.

  • Older travelers
    9.6

    the location is excellent. Old world charm, but a very comfortable bed. Great selection for breakfast. Staff were charming and friendly.

    carpeting quite warn or bare in places. parking is expensive - £10 per day.

  • Couple
    7.0

    Excellent breakfast, dog friendly, great for the races

    rooms too hot, poor service in the bar, would have preferred a kings sized bed rather than 2 singles pushed together

  • Older travelers
    7.8

    Well located with an ambiance suited to Cheltenham and its history with horseracing.

    The automatic bathroom fan in our ensuite was horrendously noisy ... the old hotel is a little tired.

  • Couple
    7.8

    Atmosphere and breakfast in conservatory!

    More information about what and where things in Cheltenham were- in file in room!

  • Couple
    8.2

    The staff were extremly helpful and friendly, always on hand and polite. Also I ws a great location.

    Slightly disappointed with the inside of the hotel. I have always wanted to stay there as it is the premier hotel in cheltenham but found the interior very old and seriously in need of redecoration.

  • Single
    7.0

    This hotel has a beautiful exterior and is well situated in the town centre, near shops, restaurants, and theatres. My room had some updated features, such as a flat panel TV and king-sized bed, which I most appreciated.

    I have stayed in many hotels similar to the Queens throughout the UK, and I felt that, compared to those, my room was not in as good condition. It's a lovely hotel but needs refurbishing.

  • Older travelers
    8.2

    Very pleasant Hotel to stay in in excellent location in Chelt..Breakfast could be improved by hot plates.Low fat milk would be good.

  • Older travelers
    8.2

    We liked the location, the general ambience of the hotel, the excellent breakfast, and the comfort of our room

    We found service at dinner very slow, possibly because the staff were also attending to a large party in an adjacent room

  • Older travelers
    8.8

    Excellent central location and friendly efficient staff.

    The high number of young (aged 7 to 10) children on the loose in the hotel apparently unsupervised.

  • Group of friends
    8.2

    Very well situated great atmosphere friendly staff

    Bedroom was small not a bit like on web site only had a four foot 6 bed

  • Older travelers
    8.2

    The hotel is nice and clean though there was renouvation work and scafolding outside. The room was nice and comfortable.

    The room we booked did not match the pictures in booking webside. Also we were surprised to find out that the price did not include breakfast the internet was not free and they charged for parking we did not eat in the hotel so we dont know how the food was.

How to reach hotel

hotel Queens Cheltenham Mgallery Collection Cheltenham location
Show big map »

Hotel Address:

The Promenade, Cheltenham, United Kingdom, GL50 1NN

Get directions
Airports
  • Gloucestershire (GLO)
    3.7 mi
  • 19.5 mi
Restaurants
  • Prithvi Restaurant (cuisine: Indian)
    1400 ft
  • zizzi, Cheltenham Spa (cuisine: Italian)
    1300 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    4
  • Number of rooms:
    84

Hotel Awards

UKHOTEL AWARDSRecommendedCheltenhamQueens Cheltenham Mgallery Collection

According to guest reviews, the hotel has been rated as
Best Design Hotels in United Kingdom

Use Badge