Queens Cheltenham Mgallery Collection Hotel

ex. Mercure Queens

The Promenade, Cheltenham, United Kingdom, GL50 1NN  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Queens Cheltenham Mgallery Collection Hotel

Free Wi-Fi

Free Wi-Fi in rooms

Parking

GBP 12 per day

Luggage storage
24-hour

Late check-in

24-hour reception

Food/ Drinks

A la carte restaurant

Welcome drink

Coffee shop

Lobby bar

Swimming pool

Outdoor swimming pool

Laundry

Self-service laundry

Elevator

Overview

Queens Cheltenham Mgallery Collection is a 4-story hotel in Cheltenham within short distance of Cotswold Water Park, Gloucestershire Royal Hospital and Winchcombe Railway Museum & Gardens. Featuring classical architecture, the hotel is opened since 1838.

The hotel is right in the heart of Cheltenham. The property is located 1 km away from Cheltenham city center with a cathedral, a museum and an art gallery nearby.

The comfortable hotel offers quick access to restaurants, a stadium and bars.

The nearest bus stop is 150 meters away. Gloucestershire airport can be reached within 10 minutes' drive.

Rooms

The property comprises of tasteful rooms, including deluxe king suite, deluxe king room and superior queen room appointed with climate control, television, a personal safe, coffee/tea makers and IDD phone. The rooms have a stunning view of the garden. Guests can make use of a bathtub, a shower and a hairdryer.

Eat & Drink

The lounge restaurant offers fresh British cuisine. There is an onsite Gold Cup bar to relax in. Prithvi Restaurant and zizzi, Cheltenham Spa serve a selection of meals within 400 meters from the venue.

A full breakfast is served at the price of GBP 15.50 per person per night. 

Services

The hotel offers a safety deposit box, parking and a storage room along with a business centre, a conference room and a fax to respond to the needs of all guests.

Relax

Cribs and meals for children are provided at Queens Cheltenham Mgallery Collection Hotel. Such fitness options as a gym and a fitness centre are available on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

private parking is possible on site at GBP 12 per day.

Number of floors:   4.  Number of rooms:   84.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Luggage storage
  • Elevator
  • Coffee shop
  • Fireplace
  • Lobby

Services

  • Paid valet parking
  • Valet parking
  • Room service
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter
  • Welcome drink

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Lobby bar

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Children's menu

Leisure facilities

  • Outdoor swimming pool
  • Garden area
  • Library

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Connecting rooms
  • Dressing area
  • Kettle
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Steam shower
  • Hair dryer

Media

  • Cable/ Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Policies

Check-in

  • from  2 pm

Check-out

  • until  12 pm

Children and extra beds

  • All children under the age of 2 may stay for free in a crib. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Queens Cheltenham Mgallery Collection Hotel Cheltenham location
Show big map »

Hotel Address:

The Promenade, Cheltenham, United Kingdom, GL50 1NN

Get directions
City Center
  • Cheltenham
    2300 ft
Airports
  • Gloucestershire (GLO)
    3.7 mi
  • RAF Station (ABB)
    35.6 mi
  • Bus stop
    1400 ft
Restaurants
  • Prithvi Restaurant (cuisine: Indian)
    1400 ft
  • zizzi, Cheltenham Spa (cuisine: Italian)
    1300 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    4
  • Number of rooms:
    84

Hotel Awards

UKHOTEL AWARDSRecommendedCheltenhamQueens Cheltenham Mgallery Collection

According to guest reviews, the hotel has been rated as
Best Design Hotels in United Kingdom

Use Badge

Rooms and availability

Double Room
Bed type: Double bed or 1 Single bed
Check Prices
— Less information+ More information
Queens Cheltenham Mgallery Collection photos Room
Superior Single Room
Bed type: Queen-size bed
Size: 280 sq. feet
Check Prices
  • Bathtub
— Less information+ More information

Single room

Room facilities
    Queens Cheltenham Mgallery Collection photos Room
    Superior Queen Room
    Bed type: Queen-size bed or 1 Single bed
    Size: 280 sq. feet
    Check Prices
    • Bathtub
    — Less information+ More information

    Superior|Superior Queen Bed Non Refundable

    Room facilities
      Queens Cheltenham Mgallery Collection photos Room
      Deluxe Room
      Bed type: King-size bed or 1 Super King-size bed
      Size: 390 sq. feet
      Check Prices
      — Less information+ More information

      Deluxe|Deluxe King Bed Non Refundable

      Room facilities
        Queens Cheltenham Mgallery Collection photos Room
        Deluxe King Room
        Bed type: King-size bed or 1 Single bed
        Size: 390 sq. feet
        Check Prices
        — Less information+ More information

        Deluxe|Deluxe King Bed Non Refundable

        Room facilities
          Queens Cheltenham Mgallery Collection photos Room
          Deluxe King Suite
          Bed type: King-size bed
          Size: 390 sq. feet
          Check Prices
          — Less information+ More information

          Suite|Deluxe Suite 1 King Bed

          Room facilities

            How to reach hotel

            hotel Queens Cheltenham Mgallery Collection Hotel Cheltenham location
            Show big map »

            Hotel Address:

            The Promenade, Cheltenham, United Kingdom, GL50 1NN

            Get directions
            City Center
            • Cheltenham
              2300 ft
            Airports
            • Gloucestershire (GLO)
              3.7 mi
            • RAF Station (ABB)
              35.6 mi
            • Bus stop
              1400 ft
            Restaurants
            • Prithvi Restaurant (cuisine: Indian)
              1400 ft
            • zizzi, Cheltenham Spa (cuisine: Italian)
              1300 ft
            Hotel information
            • Check-in:
              from  2 pm
            • Check-out:
              until  12 pm
            • Number of floors:
              4
            • Number of rooms:
              84

            Hotel Awards

            UKHOTEL AWARDSRecommendedCheltenhamQueens Cheltenham Mgallery Collection

            According to guest reviews, the hotel has been rated as
            Best Design Hotels in United Kingdom

            Use Badge

            Queens Cheltenham Mgallery Collection Location

            Legend
            • Current hotel
            • Hotels nearby
            • Other hotels
            • Airports
            • Underground stations
            • Train stations
            • Parks
            • Tourist attractions
            • Museums
            • Convention centers
            • Stadiums
            • Food and meals
            • General

            Hover above the icons to see hotel photo and details.

            Click the hotel to go to the main hotel page.

            Route Planner
            Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

            What's nearby

            Tourist attractions

            • Cheltenham Town Hall - 400 ft
            • Cheltenham Art Gallery & Museum - 1700 ft

            Popular areas

            • City Center - 2000 ft

            Places of interest

            • Albion House Social Club - 2000 ft
            • Cheltenham Gas Club - 3700 ft

            Amusement

            • Casino Slots - 1700 ft
            • Quicksilver - 1700 ft
            • Smokey Joe's Amusement Cafe - 2000 ft
            • Royale Gloucester Snooker & Social 1993 Lodge - 2000 ft
            • Odeon Cinema - 2700 ft
            • Ace Bingo - 2700 ft
            • Ballyhoo Leisure Ltd - 1.5 mi
            • Cotswold Tenpin Bowling - 1.6 mi
            • Cheltenham Racecourse - 1.6 mi

            Monuments and Landmarks

            • Pittville Pump Room - 1.2 mi

            Museums

            • Cotswold motor museum and toy collection - 2000 ft
            • Holst Birthplace Museum - 3300 ft

            Theaters

            • Everyman Theatre - 1400 ft
            • The Playhouse Theatre - 1700 ft
            • Bacon Theatre - 1.1 mi

            Local attractions

            • Cheltenham Leisure Centre - 1.2 mi
              Tommy Taylors lane, Cheltenham
            • Barnwood Arboretum & Park - 5.9 mi
              GloucesterEngland
            • Sudeley Castle - 6.3 mi
              Off B4632, Winchcombe
            • Pittville Park - 1.3 mi
              Central Depot, Cheltenham
            • Winchcombe Railway Museum & Gardens - 6.1 mi
              23 Gloucester Street, Winchcombe

            Near the hotel

            • Cheltenham Town Hall - 500 ft
              Imperial Square, Cheltenham
            • The Brewery - 2700 ft
              Henrietta St, Cheltenham
            • Montpellier District - 700 ft
              CheltenhamEngland

            Restaurants nearby

            • Prithvi Restaurant - 1400 ft

              Address: 37 Bath Road
              Phone: 01242 226229

              84% likes this, based on 348 reviews
              Cuisine: Indian
              Price Range: USD 18 - USD 49

            • Lumiere - 1600 ft

              Address: Clarence Parade
              Phone: 01242 222200

              92% likes this, based on 289 reviews
              Cuisine: Contemporary, Vegetarian, British
              Price Range: USD 34 - USD 91

            • L'artisan - 1800 ft

              Address: 30 Clarence Street
              Phone: 441242571257

              71% likes this, based on 117 reviews
              Cuisine: French

            • zizzi, Cheltenham Spa - 1300 ft

              Address: St James Church
              Phone: 01242 252493

              75% likes this, based on 210 reviews
              Cuisine: Italian
              Price Range: USD 16 - USD 40

            • Daphne Restaurant - 1700 ft

              Address: 2 Crescent Place
              Phone: 01242 577299

              78% likes this, based on 389 reviews

            Hotel information
            • Check-in:
              from  2 pm
            • Check-out:
              until  12 pm
            • Number of floors:
              4
            • Number of rooms:
              84

            Hotel Awards

            UKHOTEL AWARDSRecommendedCheltenhamQueens Cheltenham Mgallery Collection

            According to guest reviews, the hotel has been rated as
            Best Design Hotels in United Kingdom

            Use Badge

            Hotels nearby
            One4B&B Cheltenham
            4 stars
            0.2 km

            Queens Cheltenham Mgallery Collection Reviews

            Guest reviews are submitted by our customers after their stay at Queens Cheltenham Mgallery Collection

            Average guest rating

            7.2out of 10
            Very good
            Based on 152 reviews

            Guest reviews

            • Older travelers
              7.0

              Room was rather small for the price with not very interesting view of the car park. Beds were very comfortable, but there was some early morning door banging in the corridor.

              Power cut during the night left us without hot water the first morning.

            • Group of friends
              5.4

              Staff was excellent, very helpfull

              Yes I paid £100 for a room, there was no mini bar in the rooms, there was no toiletries in the room. I don't think it is worth the money, nothing different than premier inn.

            • Couple
              9.2

              location of hotel, comfortable beds and lovely views over the park.

            • Single
              7.4

              I had a stunning corner room (115) with high ceilings, three windows and an extra long bed.

              So why was the bath only 3/4 length?

            • Older travelers
              7.4

              faded opulence echoing late victorian/edwardian empire replaced to a large extent by the now traditional connection with the NH festival

              ok no teapot no double bed (twin beds which did not fit together) hot water scaldingly hot breakfast table service not quite adequate

            • Older travelers
              5.4

              I am sorry to say that this hotel is living on rapidly fading glory from a bygon era. The location is superb but the interior is shabby and generally far below what is expected. Worn mats in reception, carpets throughout that would be appropriate in a rural guesthouse 40 years ago, no hot water in our washhand basin and no extractor fan in the windowless bathroom, and a crude plus in portable radio on the floor of the dining room providing muzak sum it all up. At c£220 for two nights and just one breakfast, it was certainly not value for money. The staff were excellent but the owners nend to invest a solid million or two, at the very least, to upgrade their offering.

            • Older travelers
              10.0

              Very good service from friendly staff in a classic old hotel..

              Some of it does look a bit faded but really adds to the charm of the place. Facilities such as bathroom etc all modern.

            • Older travelers
              10.0

              Staff very helpfull and freindly,the hotel has a nice relaxed atmosphere and I enjoyed staying there and would like to stay again.

              Having to pay £10.00 per night for parking I think that this should be included in the price.

            • Older travelers
              7.0

              The staff are unfailingly polite and try to be helpful. The mattresses are firm. The plumbing worked well, though the water is unpleasantly soft. The breakfast is very good and the dining room is airy and attractive.

              As late arrivals, particularly ones paying a special rate, I was pretty sure we weren't going to get a wonderful room (though that can happen at the last minute, of course). Room 204, however, has a very large bed that makes it awkward for the person near the wall to get in and out, and also makes a small exercise in contortion out of using the bathroom. More importantly, the air conditioning didn't work, and though the (obviously frustrated) duty manager was able to provide a fan, he noted that 'everything's electronic now, done with laptops.' This may make the system cheaper to run and easier to 'service' (which he added had been done in the last 24 hours), but it doesn't do much for the hot and tired guest.

            • Group of friends
              6.6

              Very comfy huge beds!

              Terrible check in, staff hd no clue what was happening as there seemed to be several doscrepancies in what we had booked, from nights booked, class of room to weather we had paid! The receptionist was completely lacking in any charm what so ever! We were then allocated a key that opened the door to a room that was occupied by other guests! Our friends key didn't work! We finally managed to get the key re-cut and a room the did not come complete with other guests! We were going to a wedding the following day and booked a taxi to take us there which was ordered for an hour earlier, nobody even bothered to call pur room to advised us of this. The 1st we knew was when we showed up at reception to be told it wad been and gone! The bar was un staffed. Upon check out, our room had had £150 worth of other guests bills put on to ours, which we had to argue weren't ours. Along with £15 breakfast bill which should have been included in our room rate! We were lucky as we only returned from our trip less stressed than hoped. Our friends returned with a selection of bites from the hungry bed bugs! Lovely!

            • Group of friends
              6.6

              The location

              The lack of organisation E.G. I was booked for two nights but when I arrived only booked for one.

            • Group of friends
              9.2

              Location, In the centre of Cheltenham near shops and night life, room size and facilities, staff were helpfull and polite, bed was superb, overall a very nice experiance. Good breakfast and not bad value as there was a two for one offer.

              Room backed onto and overlooked air conditioning plants, very noisy so unable to have window open, Food rather limited menu and very expensive, Breakfast £15:00 for instance.

            • Family with children
              10.0

              Everything was perfect for me and my family for the week end. We had four bedrooms in total

            • Couple
              7.4

              When we arrived the air con in our room was blasting out heat at 24 deg, and despite all our efforts we could not get it to cool down for our stay. The room was like a sauna and we got no sleep as it was too hot

            • Older travelers
              7.8

              Then whole ambience of the hotel and surroundings

              Having to pay an extra £10.00 for car park. I feel this should have been included in the price of the hotel.

            How to reach hotel

            hotel Queens Cheltenham Mgallery Collection Hotel Cheltenham location
            Show big map »

            Hotel Address:

            The Promenade, Cheltenham, United Kingdom, GL50 1NN

            Get directions
            City Center
            • Cheltenham
              2300 ft
            Airports
            • Gloucestershire (GLO)
              3.7 mi
            • RAF Station (ABB)
              35.6 mi
            • Bus stop
              1400 ft
            Restaurants
            • Prithvi Restaurant (cuisine: Indian)
              1400 ft
            • zizzi, Cheltenham Spa (cuisine: Italian)
              1300 ft
            Hotel information
            • Check-in:
              from  2 pm
            • Check-out:
              until  12 pm
            • Number of floors:
              4
            • Number of rooms:
              84

            Hotel Awards

            UKHOTEL AWARDSRecommendedCheltenhamQueens Cheltenham Mgallery Collection

            According to guest reviews, the hotel has been rated as
            Best Design Hotels in United Kingdom

            Use Badge