The hotel had great service in general. I remember ordering room service for a late-night snack after a busy day, which was convenient and quick. The complimentary soft drinks in the minibar were a nice touch, too.

Parking was quite expensive. I found the temperature control in the room to be inconvenient, as it was too cold upon arrival and hard to adjust later.

Just a prime choice for a little getaway in Cheltenham with great value-to-price ratio. The breakfast was magnificent with a large choice of both cold buffet and hot served-to-order options. Make sure to take advantage of the hot breakfast selections.

Couldn't recommend more for a quick stop

Comfortable room, excellent breakfast, with a generous array of both cold buffet and hot served-to-order options that made our stay enjoyable.

No issues here.

The elegant decor and unique historical features added a charming atmosphere to our stay.

Unfortunately, the bathroom had a persistent sewage smell, which detracted from our experience.

A Relaxing Stay with Exceptional Service

Had an enjoyable stay! The staff's attentiveness truly stood out, making us feel welcomed throughout our visit. The on-site dining offered a delightful breakfast with fresh, locally sourced ingredients. Don't miss the nearby gardens for a peaceful stroll. A perfect retreat for couples seeking relaxation!

The location was fantastic and super convenient for exploring local dining options. The room was spacious and comfortable, which made my stay enjoyable despite a few hiccups like difficult air conditioning and some noise from the fans outside. I appreciated the cozy atmosphere and charming decor throughout the hotel.

The room was fantastic, with a comfortable king size bed, a spacious layout, and modern amenities like a minibar and Nespresso machine. The bathroom was beautifully equipped with a walk-in shower and eco-friendly toiletries, making our stay luxurious.

The breakfast options could have been more varied.

I enjoyed my stay at this hotel for a quick getaway. The location allowed easy access to local breweries, perfect for someone like me. The staff were attentive, and the breakfast offered great variety. Though, the parking fees felt a bit excessive. a positive experience!

The Deluxe King room was super comfy and spacious, which was great for our stay. The bathroom really impressed us with its cleanliness and quality. The shower was top-notch! A little noise from the main road was noticeable, but not a deal-breaker. the room felt cozy and stylish, perfect for a nice getaway.

Elegant dining areas with historic charm provide a unique atmosphere, enhancing the overall experience. The complimentary beverages upon arrival, including a delightful plate of petit fours, made for a memorable welcome.

Several factors could use improvement. The first-floor superior double room had windows overlooking the hotel car park and a roof, which was less than ideal. Temperature control was erratic. the room was too cold initially, then overly hot, disrupting a good night's sleep. The shower's weak pressure was disappointing, especially for a hotel touting comfort. Wait times during check-in extended beyond 40 minutes, though free drinks were offered while waiting. Parking at £15 felt excessive, especially for residents. Accessing the hotel through a tiny revolving door can be awkward, and poor illumination on the path back from parking is a concern.

We had an incredible family experience! The kids adored visiting the Cotswold Farm Park, watching adorable newborn animals. The hotel staff went above and beyond to ensure our large family was catered for, and the dining options were exceptional, especially breakfast!

My children wanted more play areas for kids.

The elegant decor, complete with historic wallpaper, made me feel like I was stepping back in time, and the accessibility features ensured I could navigate the grand spaces with ease.

More support for navigating busy areas would be helpful.

Historic charm, elegant decor, stunning exterior

Room temperature regulation felt inadequate!!! A promise of luxury doesn't match the reality when cleanliness is overlooked in bathrooms and elevators cause long waits.

This place suits me perfectly, providing everything I need like 24-hour reception, a lovely bar area, and free wi-fi. I’ll never forget how the staff returned my forgotten earpods. Highly recommend for a comfortable stay!

We had an absolute blast exploring the local eateries! The location's a winner with fab spots like Circus Bar and No. 131 just a hop away. Plus, our Deluxe King Room was spacious and comfy—a cracker for a good night's sleep!

While the air-conditioning was a bit of a letdown—windows open in February, really? —it didn’t put a dampener on our adventures in Cheltenham.